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DenizBank | Beyond is Deniz!
Cards
DenizBank Supplementary Card

DenizBank Supplementary Card

My loved ones also get to enjoy my DenizBank Credit Card!

Features

DenizBank Supplementary Card Features

  • DenizBank Supplementary Card is a credit card linked to the primary card.
  • The supplementary card holders also enjoy the advantages offered by your DenizBank primary card.
  • DenizBank Supplementary Card account summaries can also be sent to the supplementary card holder at a different address.
  • DenizBank Supplementary Card holder can also earn bonus to his/her own card through the expenses s/he incurs.
  • DenizBank supplementary card is within the primary card limit, no separate limit is allocated.

Where to Apply for DenizBank Supplementary Card

  • Internet Banking
  • 08502220800 Telephone Banking
  • All DenizBank Branches,
  • All DenizBank ATMs

DenizBank Credit Card Payment Points

Going to Branches If You Wish

  • Through all DenizBank branches and Internet Banking ATMs,
  • All Practical points*
  • All Garanti Bank branches and ATMs*,
  • All PTT branches and ATMs*.

Wherever You Are

  • On MobilDeniz,
  • Other banks via EFT,
  • From your DenizBank account through automatic payment order,
  • 08502220800 Telephone Banking,
  • DenizKartım application,
  • www.denizbank.com Internet Banking.

*A fee will be charged to your statement for the payments you will make through this points. Click here for the current fee information.

Legal Information Regarding Your Credit Card

  • Your credit card is kept closed during courier delivery for your security.
  • Once you receive your card, you can start using your card on the same day by getting an SMS* from our MobilDeniz and DenizKartım Mobile Banking applications. You can type SIFRE space 4-digit password you set yourself space the last four digit of your card and the last three figures at the back of your card to receive a password via SMS. Eg: SIFRE 1234 1234567).
  • With the regulation made in the Electronic Banking and Information Systems Regulation, as of 1 July 2020, our customers who have their mobile banking channels active can receive their card passwords through mobile banking channels instead of the SMS method.
  • Do not select your card password to be composed of numbers that are hard for you to recall or easy for the third parties to guess like your date of birth. You need to protect your card and your password information necessary to use your card, avoid sharing it with the third parties and take measures to keep others from using it.
  • In case your card gets lost or stolen or your password has been captured and you notice that your card has been used in any transaction that has taken place outside of your will, please call and notify 08502220800 Telephone Banking immediately.
  • You are responsible for the losses arising out of illegal uses which take place within 24 hours prior to loss/theft notification to be limited to 150 TL. This limit will not be applicable in case no notification is made and you will be fully responsible for the entire expenses. You can make sure that 150 TL which you will be responsible for in case of loss/theft is insured by an insurance company and if you wish you can call 08502220800 Telephone Banking to own this product through our bank.
  • You need to update your contact information changes within 15 days the latest through our branches, 08502220800 or www.denizbank.com. Otherwise, you may not receive the notifications.
  • The Bank converts the expenses incurred by the Customer with card abroad and other fx transactions based on the monthly average exchange rate it will determine for these kind of expenses or for its fx sell rate on the date it has recorded in its account into TL. In foreign credit card transactions, the agreement of the Bank with the institutions is made in USD. The expenses of foreign expenditure are first converted into USD based on the conversion rates applied by the Visa International and/or MasterCard International which issue international cards, regardless of the original type of currency and then is charged to the Bank in USD to include the up to 3 percent commission they apply. The transaction fees charged by the institutions issuing this international card are charged by the Bank in USD or TL according to the customer preferences. The customer may pay for its debt in TL or USD. In the conversion of the sum converted to USD by Visa/MasterCard to USD and sent to the Bank through settlement the current fx sell rate of the Bank on the day the settlement is received will be used. The expenses incurred in foreign airports in Turkiye can be issued in TL in the sales certificate as well as be mentioned in the account summary in USD. The expenses of the customer both domestically and internationally, the authorization costs regarding cash advance withdrawals are mentioned in the account summary (domestic authorization expenses are in TL, foreign authorization expenses are in USD account summary).

Frequently Asked Questions

How can I apply to DenizBank Supplementary Card?

You can make your card application by going to a DenizBank branch that is closest to you, through DenizBank Online Banking, through 08502220800 Telephone Banking or all DenizBank ATM.

When can I start using my DenizBank Supplementary card?

Your credit card is delivered as closed for your security. 1 day after we are informed by the courier that you have been delivered your card, your card will be automatically opened to use and you will be notified via SMS. Once you receive your card, you can start using your card on the same by getting your password right away.

When can I receive my DenizBank Supplementary card password?

You can receive your card password via SMS shortly. You can type SIFRE space 4-digit password you set yourself space the last 4 digit of your card number space 3 figures at the back of your card and send it to 3280.

Can I make a separate statement request for my Supplementary Card?

Yes. Your DenizBank Supplementary Card statement is sent either to the primary card holder or the address you state.

Can I increase my DenizBank Supplementary Card limit?

The primary card limit which your supplementary card is linked to also applies to your supplementary card. You can increase your limit through this primary card. Thus, the limit of your supplementary card is also increased.

My card has got stolen/lost. What should I do?

In case your card gets lost or stolen or your password has been captured and you notice that your card has been used in any transaction that has taken place outside of your will, please call and notify 08502220800 Telephone Banking immediately.

You will be responsible for the losses arising out of illegal uses which take place within 24 hours prior to loss or theft notification to be limited to 150 TL. This limit will not be applicable in case no notification is made and you will be fully responsible for the entire expenses. You can make sure that 150 TL which you will be responsible for in case of loss/theft is insured by an insurance company and if you wish you can call 08502220800 Telephone Banking to own this product through our bank and receive detailed information.

How can I realize my card payments?

By going to DenizBank branches;

  • Through all DenizBank branches and Internet Banking ATMs,
  • All Practical points*
  • All Garanti Bank branches and ATMs*,
  • All PTT branch and ATMs*.
  • All ICBC Turkiye branches.

Wherever you are;

  • Other banks via EFT,
  • From your DenizBank account through automatic payment order,
  • 08502220800 Telephone Banking,
  • www.denizbank.com Internet Banking.
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